Tourism & Hospitality

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For hotels, villas, restaurants, tours, car hire, and boat charters

Every guest enquiry answered

in every language

around the clock

An intelligent receptionist that takes bookings, answers guest questions, and confirms reservations in the languages your customers actually speak — 24/7, in your voice.

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%

call answer rate (every enquiry answered)

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languages supported natively

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always-on coverage across all time zones

The real challenges in hospitality

Guests call from time zones your front desk isn't awake for, in languages your staff may not speak. Missed calls, long hold times, and after-hours gaps push direct bookings straight to the OTA that picks up first. Peak-season overflow stretches small teams thin — and every enquiry that goes unanswered is a room, a table, or a tour booked with someone else.

Guests expect immediate answers. Teams need capacity for hospitality, not admin.

Key use cases, resolved in your systems

Every guest enquiry, resolved in your systems.

Live booking quotes, multilingual answers, and reservation actions completed in the same conversation — 24/7, in your voice.

01

Booking enquiries

Callers ask about availability. The receptionist reads your live inventory, quotes rates, and confirms the reservation in the same conversation.

02

Multilingual guest support

03

After-hours arrival & concierge

04

Reservation changes

05

Restaurant, tour, charter & car hire

Transcript

Voice

Caller

Hi, do you have any rooms available Friday night for two?

Receptionist

Yes — a Deluxe Sea View at €180 or Executive Suite at €260, both with breakfast.

Booking confirmed · Fri · Room 204

01

Booking enquiries

Callers ask about availability. The receptionist reads your live inventory, quotes rates, and confirms the reservation in the same conversation.

02

Multilingual guest support

03

After-hours arrival & concierge

04

Reservation changes

05

Restaurant, tour, charter & car hire

Transcript

Voice

Caller

Hi, do you have any rooms available Friday night for two?

Receptionist

Yes — a Deluxe Sea View at €180 or Executive Suite at €260, both with breakfast.

Booking confirmed · Fri · Room 204

What matters

Results that matter in healthcare

0/7

0/7

every guest enquiry answered, day or night

0.00%

0.00%

uptime SLA — enterprise-grade infrastructure, always on

Multi-channel

voice, SMS, and web chat share one thread

End-to-end

reservations completed in-conversation, written to your live PMS

Built to speak your guests' language

Hospitality is global by definition — and Cyprus more than most. Your receptionist handles 32 languages natively, including Greek, English, Russian, German, and Arabic — no separate agent per language, no translation lag, no drop in brand tone when a call switches from Greek to English to Russian mid-conversation.

0

0

languages supported natively with consistent brand tone

Brand tone

consistent voice and warmth across every language, no drop in quality when switching mid-call

Integrations

Works with your existing systems

Connects directly to the PMS, booking, calendar, and payment systems you already run. No parallel systems. No double entry. Every action is written into the tools your team already uses.

DURING THE CONVERSATION

Booking written to your PMS or booking system

Guest details added to your CRM

Payment processed in your payment system

Confirmation sent from your number

Native Integrations

GoHighLevel

Zoho CRM

Salesforce

Google Calendar

Cal.com

Stripe

+ more

Hospitality & Booking platforms (connected via API during onboarding)

Opera PMS

Cloudbeds

Mews

Little Hotelier

RMS Cloud

Hostaway

+ more

Compliance & control

Built for hospitality from the ground up.

GDPR compliant with full audit logs on every conversation

Role-based access to guest data

SOC 2 Type II and ISO 27001 certified

TCPA compliant for every guest SMS and reminder

On-premise and private cloud deployment available

egional data residency with in-country hosting on request

FAQ

Benefits designed for your growth.

How does the receptionist know my room rates?

It reads directly from your live PMS or booking system during the call — never from a stale price list. Rates, availability, and add-ons are always current.

What happens when a call needs a real person?

Can it actually book appointments, or just take messages?

Will it sound robotic to my customers?

What if a call comes in after hours or when lines are busy?

Still have questions?

We can help you out

Try It Free for 14 Days — No Commitment

Try It Free for 14 Days — No Commitment

Ready to resolve

every call

end-to-end?

When a call needs more than an answer, that's when our intelligent agent shines.

Works with your existing number

Live in minutes

14-day money-back guarantee

  • AI Integrators

  • AI Integrators

  • AI Integrators

Ready to resolve

every call

end-to-end?

When a call needs more than an answer, that's when our intelligent agent shines.

Works with your existing number

Live in minutes

14-day money-back guarantee

  • AI Integrators

  • AI Integrators

  • AI Integrators

Ready to resolve

every call

end-to-end?

When a call needs more than an answer, that's when our intelligent agent shines.

Works with your existing number

Live in minutes

14-day money-back guarantee

  • AI Integrators

  • AI Integrators

  • AI Integrators