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For doctors, hospitals, dental clinics, aesthetic & med spas, physiotherapy, and gyms

Resolve every patient conversation

end-to-end

An intelligent receptionist that handles intake, appointment booking, insurance verification, and followups — with full HIPAA controls and direct action in your practice management system.

Try Free for 14 Days

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Hear it in action

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call answer rate (every enquiry answered)

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platform uptime SLA

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always-on coverage across all time zones

The real challenges in patient access

Missed calls, long hold times, after-hours gaps, and incomplete follow-ups create higher abandonment, more no-shows, and clinical staff spending time on repetitive admin instead of patient care. Patients expect immediate answers. Teams need capacity for care.

Key use cases, resolved in your systems

From patient call to booked appointment, in one conversation.

Every intake completed, every appointment written to your practice management system, every insurance check confirmed live — all inside the same conversation, HIPAA-compliant end to end.

01

Patient intake & new-patient onboarding

02

Appointment booking & management

03

Insurance verification

04

After-hours & medical emergencies

05

Follow-ups, reminders & wellness

Send confirmations, reminders, and simple post-visit sequences that patients actually respond to. Also handles wellness bookings for physiotherapy, med spa consultations, and personal training.

Transcript

Voice

Caller

I saw your ad for physiotherapy — do you have anything this week?

Receptionist

Yes — Dr. Osei has Tuesday 10 AM or Thursday 4:30 PM. Would you like to book one?

Physio consult booked · Thu 4:30 PM · Reminder sequence scheduled

01

Patient intake & new-patient onboarding

Capture demographics, insurance details, and reason for visit — then complete the intake without staff intervention.

02

Appointment booking & management

03

Insurance verification

04

After-hours & medical emergencies

05

Follow-ups, reminders & wellness

Transcript

Voice

Caller

I would like to book an appointment — I have had lower back pain for about two weeks.

Receptionist

Of course. Let me take your insurance details and get you scheduled with Dr. Patel.

Intake completed · Chart created · Ref ••4821

What matters

Results that matter in healthcare

0/7

0/7

every patient enquiry answered

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uptime SLA — enterprise-grade infrastructure, always on

Multi-channel

voice, SMS, and web chat share one thread

End-to-end

intake, booking, and confirmation completed in-conversation

Built to understand clinical language.

Clinical speech is not general speech — drug names, dosages, diagnoses, and body parts are frequently mis-transcribed by generic voice systems. Our underlying platform is tuned for medical vocabulary so patients do not have to repeat themselves and clinicians can rely on the transcript.

0%

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recall on critical medical terminology (drug names, dosages, diagnoses)

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real-time transcription accuracy on clinical speech

Integrations

Works with your existing systems

Connects directly to the EHR, practice management, and calendar systems you already run. No parallel systems. No double entry. Every action is written into the tools your team already uses.

DURING THE CONVERSATION

Appointment written to your practice management system

Intake and referral notes written to your EHR

Eligibility check logged against the patient record

Confirmation and reminder sent from your number

Native Integrations

GoHighLevel

Zoho CRM

Salesforce

Google Calendar

Cal.com

Stripe

+ more

EHR & practice management systems (via API during onboarding)

Cliniko

Halaxy

Bp Premier

MedicalDirector

Genie & Gentu

ModMed

Epic

Oracle Health

athenahealth

eClinicalWorks

NextGen

Veradigm

+ more

Compliance & control

Built for medical & health services from the ground up.

GDPR compliant with full audit logs on every conversation

HIPAA compliant with full audit logs and role-based access

SOC 2 Type II and ISO 27001 certified

The receptionist does not assess symptoms or give clinical advice

Business Associate Agreement (BAA) available

Regional data residency with in-country hosting on request

FAQ

Benefits designed for your growth.

What happens if a patient calls with a medical emergency?

The receptionist never triages a medical emergency. Callers describing an emergency are told to contact emergency services immediately, and the call is escalated to your on-call staff at the same time — the receptionist does not assess symptoms, offer clinical advice, or attempt to resolve the call itself. Escalation rules are configured to your existing protocols during onboarding, and the full interaction is preserved in the audit trail.

Is it HIPAA compliant?

How is patient data handled?

Does it work with our EHR?

What happens when a call needs a clinician?

Still have questions?

We can help you out

Book a Demo

Try It Free for 14 Days — No Commitment

Try It Free for 14 Days — No Commitment

Ready to resolve

every call

end-to-end?

When a call needs more than an answer, that's when our intelligent agent shines.

Try risk free

Shape

Works with your existing number

Live in minutes

14-day money-back guarantee

  • AI Integrators

  • AI Integrators

  • AI Integrators

Ready to resolve

every call

end-to-end?

When a call needs more than an answer, that's when our intelligent agent shines.

Try risk free

Shape

Works with your existing number

Live in minutes

14-day money-back guarantee

  • AI Integrators

  • AI Integrators

  • AI Integrators

Ready to resolve

every call

end-to-end?

When a call needs more than an answer, that's when our intelligent agent shines.

Try risk free

Shape

Works with your existing number

Live in minutes

14-day money-back guarantee

  • AI Integrators

  • AI Integrators

  • AI Integrators