For law firms, accountants, company formation, fiduciary services, immigration consultants, and insurance brokers
Resolve every client enquiry
end-to-end
An intelligent receptionist that handles after-hours enquiries, new-matter intake, routine client updates, and cross-practice routing — with full audit trails and direct action in your practice management system.
%
call answer rate (every enquiry answered)
%
platform uptime SLA
/
always-on coverage across all time zones
The real challenges in professional services
After-hours enquiries go unanswered. New-client intake is inconsistent and slow. Routine questions consume billable time that should go to substantive work. A missed call from a prospective client is often a missed retainer — sometimes a five- or six-figure one. And sensitive conversations require care, consistency, and a complete audit trail every single time.
Clients expect immediate answers. Partners need capacity for billable work, not admin.
Key use cases, resolved in your systems
From enquiry to opened matter, in one call.
Every enquiry qualified against your intake criteria, every new matter opened in your practice management system, every consultation booked in your partner's calendar — all inside the same conversation.
What matters
Results that matter in professional services
0/7
0/7
every after-hours enquiry captured
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uptime SLA — enterprise-grade infrastructure, always on
Multi-channel
voice, SMS, and web chat share one thread
End-to-end
matters opened and consultations booked in the conversation
Built for the confidentiality every practice requires.
The receptionist operates inside clear boundaries — it never gives legal, accounting, or professional advice, and every interaction is preserved in a complete audit trail. Sensitive matters are marked and access-restricted to the assigned partner, giving your practice the audit position it needs while freeing partner time for substantive work.
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languages supported natively with consistent brand tone
Brand tone
consistent voice and warmth across every language, no drop in quality when switching mid-call
Integrations
Works with your existing systems
Connects directly to the practice management, calendar, and telephony systems you already run. No parallel systems. No double entry. Every action is written into the tools your team already uses.
DURING THE CONVERSATION
Consultation booked into your partner calendar
Matter file opened in your practice management system
Intake notes logged automatically
Confirmation sent from your number
Native Integrations
GoHighLevel
Zoho CRM
Salesforce
Google Calendar
Cal.com
Stripe
+ more
Practice management systems (connected via API during onboarding)
Clio
LEAP
Smokeball
Actionstep
MyCase
PracticePanther
Lawmatics
Filevine
+ more
Compliance & control
Built for professional services from the ground up.
GDPR compliant with full audit logs on every conversation
Role-based access to lead and tenant data
SOC 2 Type II and ISO 27001 certified
Designed to support professional obligations around confidentiality and record-keeping
On-premise and private cloud deployment available
Regional data residency with in-country hosting on request
FAQ
Benefits designed for your growth.
Can the receptionist give legal or professional advice?
No. The receptionist operates inside clear boundaries — it answers enquiries, captures the details you need, books the next step, and routes anything substantive to your team. Every interaction stays fully auditable.
How does it handle sensitive or confidential matters?
What happens when a call needs a partner?
Is client data stored securely?
What if a call comes in after hours or when lines are busy?
Still have questions?
We can help you out



